Wymiana i zwroty

Zawsze mamy nadzieję, że nasze projekty będą sprawiać swoim nowym właścicielom mnóstwo radości.

Aby każdy Klient był w pełni zadowolony z posiadanego płaszcza lub kurtki, Talia akceptuje wymiany i zwroty Zamówień zakupionych w Sklepie Internetowym.

Wymiana Towaru

1 All Goods purchased from the Talia Online Shop are exchangeable within 14 days of delivery.

(2) If the Customer does not like the size/colour, he/she may exchange the Goods for the same one in a different size/colour. If the size/colour the Customer is interested in is not available, the Customer may exchange the Goods for another size/colour available in the Talia Online Shop.

(3) Exchanges should be addressed to: Talia Aldona Roszak, Clothing Company, 29 Trzebiatowska Street, 60-432 Poznań.

Please insert a card with the information in the package with the exchanged Goods:

* indication of the Target Goods (Goods name, size, colour)

* exchange address.

(4) The cost of sending back to Talia the unused Goods shall be covered by the Customer. On the other hand, the cost of postage after an exchange is made is free of charge and covered by the Seller (this applies to a one-time exchange).

(5) The cost of replacing Goods sent abroad - both ways shall be borne by the Customer.

If the Goods purchased as a result of the exchange is more expensive than the returned Goods, the Customer shall pay the difference in price to the Seller's bank account. The title of the transfer shall include the order number. If Talia's bank account is not credited with the agreed amount, the exchange will not be implemented.

If the Goods purchased as a result of an exchange are cheaper than the Goods returned, Talia shall, within 14 days of delivery of the Goods to be exchanged, refund the difference in price to the Customer's bank account.

Prawo do odstąpienia od Umowy Sprzedaży zawartej na odległość/Zwrot Towarów

(1) The Customer shall have the right to return the Goods purchased from the Talia Online Shop (withdraw from the Contract of Sale) without giving any reason within 14 days from the date of receipt of the Goods.

(2) The above right may be exercised by the Customer by sending a written declaration of withdrawal from the Sales Agreement to the address: Talia Aldona Roszak, Firma Odzieżowa, ul. Trzebiatowska 29, 60-432 Poznań, and sending back the Goods together with the proof of purchase.

3. Zwracany towar musi być w stanie niezmienionym.

4. Stosowny wzór formularza Oświadczenia odstąpienia od Umowy Sprzedaży zawartej na odległość dostępny poniżej. Wystarczy jednak oświadczenie Klienta złożone na zwykłej kartce papieru o treści:

„Odstępuję od Umowy Sprzedaży zawartej na odległość dotyczącej następujących rzeczy:

............................................................................................................ order number ................................. purchased via www.talia-fashion.pl .

Please transfer the amount concerned ....................... to the bank account given below.

Signature and legible personal details, address and account number to be reimbursed."

(5) In the event of cancellation of the Goods, the money will be refunded to the Customer by transfer to the bank account specified in the declaration within a maximum of 14 days.

The Customer shall bear the costs of returning the returned Goods.

The Customer is not entitled to return the Goods at the Seller's expense. In the event that the Goods are sent at the recipient's expense, the price to be refunded to the Customer shall be reduced by the return delivery costs paid by the Seller.

7. Jeśli konsument odstępuje od umowy, ponosi on odpowiedzialność za zmniejszenie wartości towaru będące wynikiem jego korzystania w sposób wykraczający poza konieczny do stwierdzenia charakteru, cech i funkcjonowania towaru.

(8) The Customer shall not have the right to withdraw from the Sales Agreement in relation to contracts in which the object of performance is an item produced to the Customer's specifications or intended to satisfy his/her individualised needs.

We do not accept returns of Goods from Individual Orders - made-to-measure, shortened or altered.

W razie wątpliwości zapraszamy do kontaktu.

* office@talia-fashion.pl

* +48 61 8488 091

Oświadczenie odstąpienia od Umowy Sprzedaży zawartej na odległość