{"id":2644,"date":"2024-10-08T12:34:17","date_gmt":"2024-10-08T10:34:17","guid":{"rendered":"http:\/\/talia-fashion.pl\/?page_id=2644"},"modified":"2026-07-09T11:08:05","modified_gmt":"2026-07-09T09:08:05","slug":"wymiana-i-zwroty","status":"publish","type":"page","link":"https:\/\/talia-fashion.pl\/en\/wymiana-i-zwroty\/","title":{"rendered":"Exchanges and returns"},"content":{"rendered":"
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We always hope that our projects will bring their new owners a great deal of joy.<\/p>

To ensure that every customer is fully satisfied with their coat or jacket, Talia accepts exchanges and returns of orders purchased from the online shop.<\/p>

Exchange of Goods<\/strong><\/p>

1 All Goods purchased from the Talia Online Shop are exchangeable within 14 days of delivery.<\/p>

(2) If the Customer does not like the size\/colour, he\/she may exchange the Goods for the same one in a different size\/colour. If the size\/colour the Customer is interested in is not available, the Customer may exchange the Goods for another size\/colour available in the Talia Online Shop.<\/p>

(3) Exchanges should be addressed to: Talia Aldona Roszak, Clothing Company, 29 Trzebiatowska Street, 60-432 Pozna\u0144.<\/p>

Please insert a card with the information in the package with the exchanged Goods:<\/p>

* indication of the Target Goods (Goods name, size, colour)<\/p>

* exchange address.<\/p>

(4) The cost of sending back to Talia the unused Goods shall be covered by the Customer. On the other hand, the cost of postage after an exchange is made is free of charge and covered by the Seller (this applies to a one-time exchange).<\/p>

(5) The cost of replacing Goods sent abroad - both ways shall be borne by the Customer.<\/p>

If the Goods purchased as a result of the exchange is more expensive than the returned Goods, the Customer shall pay the difference in price to the Seller's bank account. The title of the transfer shall include the order number. If Talia's bank account is not credited with the agreed amount, the exchange will not be implemented.<\/p>

If the Goods purchased as a result of an exchange are cheaper than the Goods returned, Talia shall, within 14 days of delivery of the Goods to be exchanged, refund the difference in price to the Customer's bank account.<\/p>

Right to withdraw from a distance sales contract\/Return of goods<\/strong><\/p>

1. Klient b\u0119d\u0105cy Konsumentem mo\u017ce odst\u0105pi\u0107 od Umowy Sprzeda\u017cy bez podania przyczyny poprzez z\u0142o\u017cenie stosownego O\u015bwiadczenia w terminie 14 dni od otrzymania Towaru. Do zachowania tego terminu wystarczy wys\u0142anie O\u015bwiadczenia przed jego up\u0142ywem.<\/p>

2. Powy\u017csze uprawnienie mo\u017ce zosta\u0107 zrealizowane przez Klienta poprzez przes\u0142anie pisemnego O\u015bwiadczenia o odst\u0105pieniu od Umowy Sprzeda\u017cy na adres: Talia Aldona Roszak, Firma Odzie\u017cowa, ul. Trzebiatowska 29, 60-432 Pozna\u0144<\/strong>, oraz odes\u0142anie Towaru wraz z dowodem zakupu. O\u015bwiadczenie to mo\u017ce zosta\u0107 z\u0142o\u017cone r\u00f3wnie\u017c za po\u015brednictwem poczty elektronicznej na adres Sprzedawcy, tj.: office@talia-fashion.pl<\/p>

3. Stosowny wz\u00f3r formularza O\u015bwiadczenia odst\u0105pienia od Umowy Sprzeda\u017cy zawartej na odleg\u0142o\u015b\u0107 dost\u0119pny poni\u017cej. Wystarczy jednak O\u015bwiadczenie Klienta z\u0142o\u017cone na zwyk\u0142ej kartce papieru o tre\u015bci:<\/p>

\u201cI hereby withdraw from the distance sales contract relating to the following items:<\/p>

............................................................................................................ order number ................................. purchased via www.talia-fashion.pl .<\/p>

Please transfer the amount concerned ....................... to the bank account given below.<\/p>

Signature and legible personal details, address and account number to be reimbursed.\"<\/p>

4. The return must be made without delay, and no later than within 14 days. The purchased Goods, together with proof of purchase, must be returned to the Seller\u2019s address. The returned Goods must be in their original condition.<\/p>

(5) In the event of cancellation of the Goods, the money will be refunded to the Customer by transfer to the bank account specified in the declaration within a maximum of 14 days.<\/p>

The Customer shall bear the costs of returning the returned Goods.<\/p>

The Customer is not entitled to return the Goods at the Seller's expense. In the event that the Goods are sent at the recipient's expense, the price to be refunded to the Customer shall be reduced by the return delivery costs paid by the Seller.<\/p>

7. Je\u015bli Konsument odst\u0119puje od Umowy, ponosi on odpowiedzialno\u015b\u0107 za zmniejszenie warto\u015bci Towaru b\u0119d\u0105ce wynikiem jego korzystania w spos\u00f3b wykraczaj\u0105cy poza konieczny do stwierdzenia charakteru, cech i funkcjonowania towaru.<\/p>

(8) The Customer shall not have the right to withdraw from the Sales Agreement in relation to contracts in which the object of performance is an item produced to the Customer's specifications or intended to satisfy his\/her individualised needs.<\/p>

We do not accept returns of Goods from Individual Orders - made-to-measure, shortened or altered.<\/p>

If you have any queries, please do not hesitate to contact us.<\/p>

* office@talia-fashion.pl<\/p>

* +48 61 8488 091<\/p>

Notice of withdrawal from a distance sales contract<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Zawsze mamy nadziej\u0119, \u017ce nasze projekty b\u0119d\u0105 sprawia\u0107 swoim nowym w\u0142a\u015bcicielom mn\u00f3stwo rado\u015bci. Aby ka\u017cdy Klient by\u0142 w pe\u0142ni zadowolony z posiadanego…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2644","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nWymiana i zwroty - Talia Fashion<\/title>\n<meta name=\"description\" content=\"Bezproblemowa wymiana i zwroty \u2013 dajemy Ci czas na decyzj\u0119 i pe\u0142n\u0105 swobod\u0119 zakup\u00f3w. 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